If you are unsatisfied with your purchase, then we are happy to offer a full refund providing that you return the goods back to us within 7 days of receipt.
Please note that the postage cost of the goods will not be refunded.
You must return the item to us unworn and in the original packaging. We advise that you send any returns back by Recorded Delivery as we cannot be held responsible if the item is lost in transit.
Should you wish to exchange your purchase for any reason, please either email caroline@room13.co.uk or telephone 0116 270 0233 (quoting your order number) in order to check stock availability.
Thank you.
